Welcome to the website of Mike and Son Plumbing (“we,” “us,” or “our”). By accessing or using our website, submitting a service request, or engaging our plumbing services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or services.
If you do not agree with any part of these Terms and Conditions, please discontinue use of our website and services.
1. Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Use the site in a way that may damage, disable, or impair its functionality.
- Attempt to gain unauthorized access to any part of the website or its systems.
- Use the site to transmit harmful, fraudulent, or malicious content.
We reserve the right to restrict or terminate access to the website at any time without notice.
2. Service Requests and Scheduling
When you submit a service request through our website, phone, or email:
- You confirm that the information you provide is accurate and complete.
- Submitting a request does not guarantee immediate service; all appointments depend on availability.
- Pricing, timelines, and job details will be confirmed directly with you before work begins.
We reserve the right to decline any service request at our discretion.
3. Estimates and Pricing
- Any estimates provided—whether online, by phone, or in person—are non-binding until an on-site inspection is completed.
- Final pricing may change based on actual work required, additional findings, or material needs.
- You will be informed of any changes before work continues.
Payment is due upon completion of service unless otherwise agreed in writing.
4. Service Warranty
We stand behind the quality of our plumbing services. Warranty terms vary depending on the type of service or installation and will be disclosed at the time of service.
Warranty does not apply to:
- Preexisting plumbing issues not addressed during the service.
- Misuse, neglect, or unauthorized modifications made after repairs.
- Damages caused by external factors such as natural disasters, freezing, or structural issues.
5. Cancellations and Rescheduling
You may cancel or reschedule your appointment by contacting us directly.
- Same-day cancellations may be subject to a service call fee.
- We reserve the right to reschedule appointments due to emergencies, weather, or technician availability.
We will notify you promptly in such cases.
6. User-Provided Content
If you submit any content—such as contact form details, service information, or reviews—you represent that:
- The information is accurate and truthful.
- We may use the submitted content for communication, scheduling, and service delivery.
User-submitted content is also governed by our Privacy Policy.
7. Marketing Text Messages (SMS Consent)
By opting in or submitting your phone number through our website forms, you consent to receive service-related and marketing text messages.
Message and data rates may apply.
- You may unsubscribe at any time by replying STOP.
- SMS opt-in data is never shared with third parties for marketing or promotional use.
For full details, please refer to our Privacy Policy.
8. Intellectual Property
All content on this website—including text, images, graphics, logos, and layout—is owned by Mike and Son Plumbing or licensed for use.
You may not:
- Copy, reproduce, or distribute website content without permission.
- Use our trademarks or branding without written authorization.
9. Limitation of Liabilit
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
- We are not responsible for damages caused by factors outside our control, including outdated plumbing systems, structural issues, or misuse of plumbing fixtures.
Your use of the website is at your own risk.
10. Third-Party Links
Our website may contain links to third-party websites for additional resources.
We do not control or endorse these websites and are not responsible for their content or practices.
11. Changes to These Terms
We may update these Terms and Conditions occasionally to reflect operational, legal, or service-related changes.
Revised terms will be posted on this page with an updated effective date.
Your continued use of the website constitutes acceptance of the updated terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us